Terms and Conditions

  • The company does not accept liability or obligation as a common carrier and is not held responsible for any loss, damage or delay occurring while goods are under the custody of carriers or other third parties.
  • All losses or damage even if not extremely visible must be notified to the company in writing without delay after delivery, and not later than six days otherwise the customer shall be deemed to have accepted the goods being complete and undamaged.
  • Apart from intent or gross negligence, in no case whatsoever shall any liability of the company arising and not withstanding any lack of explanation exceed the value of the relevant goods or a sum at a rate of Ksh.10,000.00 per ton with a maximum of Ksh.50,000.00 per claim.
  • The rates do not include Government Taxes, duties, storage, demurrage charges or insurance unless otherwise indicated.
  • The rates do not apply to hazardous, perishables or out of gauge shipments.
  • Tepra Logistics Limited performs all work under limited liability risk,
    But insurance may be taken upon request for cargo moved out of our storage facilities.


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